Utility Billing

The City's Utility Billing Customer Service Center can answer account questions and process payments for water, sewer, stormwater, garbage, and collection services.

 

Water services in the Stockton area are provided by the City and California Water Service Company (Cal Water). To verify your water service provider, use About Your Address. Use External Links below if you are a Cal Water customer.

 

Emergency Rental Assistance

Need help with past due rent and utilities? You may be eligible for assistance with past due amounts for the period of April 1, 2020 to March 31, 2021.  The deadline for applications is April 30, 2021, at 5:00 p.m.

 

This program is for low-income households impacted by COVID-19. For details, including a link to the application, please visit www.stocktonca.gov/renthelp.

 

Sign-Up for Electronic Billing – Now Available

✔ Easy…. sign-up for an email notification to pay your bill.
✔ Convenient… receive a monthly notification right to your inbox.
✔ Paperless… view and pay your bill online.

 

How to Sign-Up

Fill out and return this form:  E-Notification Authorization Form

Visit Click2Gov to sign-up for an online bill pay account.

 

Already pay your bill online? Sign up online.

  • Sign into your account: Click2Gov
  • On the left, click “Account Information, then “Manage eBilling” to enter your email to sign-up.
  • Look for confirmation email to finalize sign-up. Add utilities@stocktonca.gov to trusted email list.

 

You will receive a paper bill for two more billing cycles.

 

Every month look for the e-Billing email and submit payment by the billing due date.

 

Questions on how to sign-up? Contact Us.

 

View and Pay Your Bill Online 

Explore your Online Bill Pay Options

 

City Water Service Rate Adjustment

City of Stockton water rates will increase annually through July 1, 2020:

 

Utility Services

To learn more about your utility services and monthly bills, please use these links: 

  

External Links


Cal Water Service Company

This City of Stockton web page last reviewed on --- 3/15/2021