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Utility Billing

Contact and Hours

Utility Billing:
425 N. El Dorado Street
Stockton, CA 95202

Hours of Operation:

M - F:  8:00 a.m. to 4:30 p.m.
Closed Alternate Fridays
First Open Friday 8:00 a.m.to 12:00 p.m.

Main Phone: (209) 937-8460

Utility Billing & Business Licensing Hours of Operation Calendar 2024


Contact the City's Utility Billing Customer Service Center for utility account questions and process payments for water, sewer, and stormwater.

To verify your water service provider, use About Your Address
Online Payments
To pay residential utility bills online, please use the links below to set up an online account or make a payment:

Online account setup instructions - See information under "Click2Gov Online Bill Pay"

Make a utility payment online

Mailing Payments

Mail your payment by check in the envelope provided with your bill. Include your account number or billing stub with mailed payment and send to:

City of Stockton
P.O. Box 7193
Pasadena, CA 91109-7193

Payment must be received by the City before or on the due date each month.

Pay by Phone (Automated System)
The pay by phone is an automated system where you can pay with a check, Visa, Discover, or MasterCard by calling (209) 937-8295.

Pay In Person
Pay in person during regular business hours at City Hall, Administrative Services Department. 

425 N El Dorado St.
Stockton, CA  95202

Monday through Friday, 8:00 a.m. - 4:30 p.m.
Open 8:00 a.m. to noon on the first open Friday of each month.
City Offices are closed every other Friday.

  • Pay at the counter for payment to post the next open business day.
  • Pay at the dropbox by check only; payment will post on the next open business day for the City.
    • Please do not use the dropbox for overdue payments.

To submit a question or comment, send a message via Ask Stockton and select a topic.

Last Update : 02/15/2024, 2:04:31 PM